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Mobile Banking Leaders: Strategies to meet Tomorrow’s Customers
The mobile “power users” of yesterday have become the average bank customers of 2013. What consumers want from mobile banking over the next few years?
Social Media Shopping Transforms Retail As We Know It
While purchasing on a social network — called “social shopping” — is still in its infancy, the potential for this market is huge. Already 1 in 4 of all U.S. adults has made a purchase on a social network.
A New Strategy for Financial Alerts to Initiate ‘Conversations’ That Matter to Customers
Alerts have reached an evolutionary turning point that requires rethinking how to use them to proactively strike up daily “conversations” with customers.
Card Data is Under Siege: Assessing the Impact of Data Breaches, EMV and Mobile Payments
Data breaches, EMV, and mobile payments are key issues affecting the security of payment card data, including credit cards, debit cards and prepaid cards.
Leveraging Mobile to Attract High Value Credit Card Customers
The explosion of smartphones and tablets is revolutionizing the movement of money, from opening credit card accounts, to transferring card balances.
Apple, Google, Amazon, Facebook and PayPal-eBay: ‘Gang of Five’ Disrupting the Mobile Wallet Space
With today’s U.S. retail market of over $4 trillion up for grabs, no one entity has yet discovered how to claim their slice of mobile wallet revenue.
Increasing Mobile Bill Payment Adoption...Anyplace, Anywhere
The first wave of consumers already is pulling out a smartphone or tablet to pay bills.
Mobile Wallet Game Changers: Strategies for Success in 2014
Mobile wallets are creating an enormous opportunity and an attractive target for investment, and consumer willingness to use mobile wallets is rising.
The Increasing Ubiquity of Person-to-Person Transfers
Consumers transferred over $1 trillion in 2012 using electronic channels, including both account-to-account (A2A) and person-to-person (P2P) payments.
How to Increase Adoption of Online Banking and Bill Payment: A Peek into 2018
Javelin outlines a strategy for financial institutions to target 29 million Americans who are one step away from paying bills with their primary bank or credit union.