Research

Issuers must be objective about their future in the credit card industry, particularly as top issuers’ returns plummet.

Drawing on Javelin’s Digital Banking Maturity Path, this initial report provides a strategic roadmap to help understand where mobile banking has grown beyond being just a tool for transactional updates and interactions.

New survey explores U.S. consumers’ dynamic shopping behaviors in the emerging mobile age. Third report from Mercator Advisory Group’s new Customer Merchant Experience Survey

Supply chain finance continues to expand with modern technology and broadening approaches by fintechs.Mercator Advisory Group’s latest research report examines the drivers of global expansion of alternative financing tools for corporations.

All signs point to an auto lending industry that is on the mend.  As the economy has improved and consumer confidence has returned, auto loans have been on the rise and financial institutions (FIs) are benefitting. With the emergence of new tech...

In the wake of the Cambridge Analytica scandal that impacted roughly 87 million Facebook users, California lawmakers have quickly pushed through privacy legislation that could become a standard for how U.S. banks handle customer information.1 Th...

Debit card transactions returned to strong growth in the U.S. in 2017Mercator Advisory Group releases third annual review of the market dynamics in the U.S. debit industry

Connected cars, light bulbs, voice assistants, chatbots, and more! The “Internet of things” (IoT) is expanding swiftly with new types of devices, many of them carrying potential to support banking and payment services. These emerging channels of...

This report takes a closer look at some of the major faster payment initiatives and explores their potential opportunities for adoption as well as any potential barriers.

Most commercial mobile payments activity to date has been approvals through remote channels, but we anticipate a rapid change by 2020.