Building Sustainable Engagement in Business Digital Banking

Building Sustainable Engagement in Business Digital Banking

Small-business rates of adoption of online and mobile banking lag far behind those of regular consumers. Banks’ small-business customers don’t see the utility and aren’t being engaged by the offerings, particularly in the mobile realm. To break ...
In Search of a Profit: 2020 Credit Card Return on Assets Slipped During COVID but Remain Strong

In Search of a Profit: 2020 Credit Card Return on Assets Slipped During COVID but Remain Strong

  • Impact Note
  • Date: September 15, 2021
  • Author(s): Brian Riley
  • Research Topic(s): Credit
With revenue streams coming from fees, interchange, and interest, credit cards generate returns significantly higher than retail banking when measured by return on assets (ROA). In 2020, credit card issuers returned a 2.40% ROA, significantly be...
2021 Buyer PaymentsInsights: Payment Methods - Consistency and Flexibility

2021 Buyer PaymentsInsights: Payment Methods - Consistency and Flexibility

  • Javelin Report
  • Date: September 14, 2021
  • Author(s): Nicholas Bisconti
  • Research Topic(s): Buyer PaymentsInsights
Mercator Advisory Group’s latest survey shows that consumers prefer using a consistent payment method, when shopping online or in person, yet find it important to have a wide choice of payment options.
2021 Buyer PaymentsInsights: Speed and Convenience-Driven Shopping

2021 Buyer PaymentsInsights: Speed and Convenience-Driven Shopping

  • Javelin Report
  • Date: September 14, 2021
  • Author(s): Nicholas Bisconti
  • Research Topic(s): Buyer PaymentsInsights
Mercator Advisory Group’s latest survey shows that in store shopping will rebound while online shopping is expected to grow – post pandemic.
Acquirer Market Spotlight: Sports and E-sports Betting

Acquirer Market Spotlight: Sports and E-sports Betting

  • Impact Note
  • Date: September 13, 2021
  • Author(s): Rachel Gore
  • Research Topic(s): Merchant
Rapid growth in sports betting is gaining attention not only from investors and regulators but in the world of banking and fintech too. Even though the regulatory environment is friendlier, there are still risks in servicing this nascent industr...
International Prepaid Market Developments and Growth Trends

International Prepaid Market Developments and Growth Trends

  • Javelin Report
  • Date: September 3, 2021
  • Author(s): Laura Handly
  • Research Topic(s): Global, Prepaid
New Mercator Advisory Group report explores opportunities and trajectories within the global prepaid market as e-commerce and demand for alternatives to cash rises.
Regulatory Mandate or Not, Corporate Open Banking is Here

Regulatory Mandate or Not, Corporate Open Banking is Here

Technology advances and market demand are creating an open banking environment that supersedes regulations.
U.S. Vendor Comparison of Consumer Bill Pay Providers: Laying the Foundation for Future Intelligent Use of Payment Data

U.S. Vendor Comparison of Consumer Bill Pay Providers: Laying the Foundation for Future Intelligent Use of Payment Data

  • Javelin Report
  • Date: September 3, 2021
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
Fintechs take center stage to improve the bill pay experience for all. Mercator Advisory Group releases new research that reviews fintech firms providing modern bill pay services to financial institutions and considers companies offering direct...
The Influence of BNPL on Debit Cards and Account-to-Account Transfers

The Influence of BNPL on Debit Cards and Account-to-Account Transfers

  • Impact Note
  • Date: September 2, 2021
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
Buy Now, Pay Later (BNPL) payment plans are an extension of credit to consumers provided at the point of sale, often at no cost to the consumer. The option for free loans has fed the rapid adoption of BNPL, influencing the product plans for cred...
Payments Hub Market and Vendor Solutions Overview: Technology Advances Offer a New Perspective

Payments Hub Market and Vendor Solutions Overview: Technology Advances Offer a New Perspective

A new Mercator Advisory Group research report reviews developments in the payments hub space as technology advances, new payments methods begin to proliferate, and cloud delivery methods expand.