Research

The U.S. roadmap for the deployment of chip card has existed since 2012, providing the payment industry with plenty of time to prepare for the transition from magnetic-stripe cards to smart cards. Yet collectively, the industry has been slow to ...

New Technology Will Enable Financial Institutions to Provision Mobile Payments

Metamorphosis of the Branch Channel in Banking New research from Mercator Advisory Group examines the changing role and expectations for today’s bank and credit union branches

Gaining and Retaining Customers Through Mobile Banking Innovation Mercator Advisory Group presents new research, Mobile Banking and Financial Services Transformation

Mercator Advisory Group releases new research, Innovative Strategies for Credit Card Account Acquisition  

Research from Mercator Advisory Group on Becoming the Banking Customer’s Primary Financial Institution  

Commercial Card Controls: Finding a Balance Between Control and Usability at the Point of Sale

Mercator Advisory Group survey finds 45% of respondents have credit cards at their primary financial institution, especially new account holders

New Research from Mercator Advisory Group Evaluates Mobile Payment App Customer Service

Will virtual payments continue to evolve?