Research

The report reviews the type of online banking platform used (retail, small business, or large commercial) and the businesses’ attitudes toward the service. Specifically, businesses are asked whether they would pay for the online banking platform...

Digital banking is opening new opportunities for banking customers and financial institutions New research from Mercator Advisory Group examines the importance of digital banking in satisfying the needs of today’s always connected banking cust...

The democratization of analytics tools for banking industry New research from Mercator Advisory Group examines opportunities that analytics innovations offer for understanding banking customers’ behavior

The gig economy is driving new payment solutionsThe need for businesses to pay hundreds of contingent workers, sometimes in multiple currencies, has created the need for mass pay providers

Small business credit cards present new challenges, opportunities. Mercator Advisory Group research finds that card issuers’ products need to evolve to stay aligned with small businesses’ changing needs.

Beyond tap and pay — how “wearables” could revolutionize financial services interactions with customers. Research from Mercator Advisory Group explores potential of wearable personal computing devices for useful financial services interactions w...

The path the U.S. only recently began plotting to a national real-time payments platform has suddenly diverged. 

This report  explores the impact of cross-border receipts and payments and how small businesses manage the foreign currencies that result from these transactions. It also examines the how small businesses invoice their customers in an effor...

ATMs becoming the hub of financial institutions’ self-service banking channels New research from Mercator Advisory Group examines importance of the ATM channel for today’s banking customers  

This report provides an in-depth analysis of developing trends in e-commerce, coupled with forecasts of online purchasing volumes and preferred funding mechanisms through 2019. In particular, this report will examine the growing importance of mo...