Research

This report lays out how consumer demand and FI investment in wearables will unfold in three phases, outlines the short- and long-term return on investment (ROI) for wearable investments, and prescribes ways financial services innovators can inv...

New research from Mercator Advisory Group provides case studies of card mall companies to illustrate best practices for transitioning to digital distribution

This report examines the controversial regulatory environment for campus prepaid cards and recommends how issuers and universities can best manage potential regulation. This report also analyzes the unique financial needs of today’s college stud...

Today’s financial services customers are becoming more technically adept and are increasingly comfortable with melding self-service channels into their day-to-day banking experiences.  

Falling delinquency rates give creditors some relief Providers are consistently improving analytical capabilities, but regulatory compliance often drives technology investment by banks and collection agencies. This Mercator Advisory Group resear...

  More is Better, Except with Big Data Retail banks are finding ways to mine big data efficiently for actionable outcomes

Realizing Africa’s Immense Payments Potential New research from Mercator Advisory Group resetting perceptions on growth of electronic payments in Africa  

State-of-the-Art DDA Account Underwriting and Opening Mercator Advisory Group presents research on automation of new checking account application, review, and approval process with smarter, more efficient tools

Financial Institutions’ Future Success Requires Providing an Outstanding Customer Experience New research from Mercator Advisory Group examines advantages of analytics and omnichannel banking for banks and credit unions

Are virtual accounts the key to capturing higher Accounts Payable spend or an operational deterrent to supplier adoption?