Research

With consumers and businesses turning to their phones for a greater share of payment and banking functions, Cachet Financial Solutions offers remote deposit capture (RDC) technology enabling banks, credit unions, and alternative service provider...

Bank customers want their banks to know them better Mercator Advisory Group survey finds 70% of mobile users want more personalized service at a branch, especially young adults and high earners

Asia-Pacific markets offer unrivaled opportunities for commercial credit cardsNew research from Mercator Advisory Group examines growth potential of the commercial credit cards market in the Asia-Pacific region

This report looks at how online banking fits into the rapid proliferation of mobile banking. FIs looking to preserve the utility of online banking for an increasingly mobile audience must move beyond thinking about it as a transaction processor ...

American Express is fine tuning its prepaid portfolio to streamline it.

On its face, fraud in 2015 appears not to have changed substantially. The total number of victims remained steady at 13.1 million, and the total fraud amount fell slightly to $15 billion. However, that stability masks major changes in fraud in t...

Now that customers can resell gift cards, should retailers worry? New research from Mercator Advisory Group examines the secondary market for closed-loop gift cards

South African payments market roaring Mercator Advisory Group releases new research profiling South Africa’s prospects as an emerging payments market

Mobile account opening nearing a tipping point Mercator Advisory Group releases new research on the emerging importance of mobile-focused customer acquisition and onboarding strategies

  Converging trends making 2016 a year to remember in payments and banking Leading payments and banking research and consulting firm offers free outlook on trends shaping the payments industry in 2016