Research

Are gift card holders out of luck if a retailer goes bankrupt? Research from Mercator Advisory Group examines what happens when gift card issuers go bankrupt.

Fastest growth in mobile banking is for transactions, especially by smartphone Mercator Advisory Group survey of U.S. consumers finds young adults prefer to perform banking transactions by smartphone

This report will explore the demographic profile of affluent consumers, present their banking and payment behaviors, and identify ways that banks and payment companies can earn — and keep — their loyalty

Which way will commercial cards in Europe go?New research from Mercator Advisory Group examines the potential for commercial credit cards in Europe

E-commerce sales driving expansion of European payment gateways market Mercator Advisory Group releases research on the status, trends, and promising future of European payment gateways

Introducing Javelin’s S.C.O.R.E Wallet Analysi This report provides a detailed look at mobile wallet adoption, drivers and hurdles, and introduces Javelin’s S.C.O.R.E. wallet analysis model for assessing and comparing competing wallet providers...

Omnichannel banking and branch reconfiguration strategies support lean banking and improved profitability Research from Mercator Advisory Group examines the important role channels play in creating an efficient, effective, and customer-centric ...

Prepaid loads continue to grow as individual segments struggle New research from Mercator Advisory Group explains the payroll card market and its stakeholders.

Debit rewards programs are available to most checking account customers, both in the U.S. and the U.K. Mercator Advisory Group releases research on trends in consumer checking account ownership and market forces affecting debit card rewards

This report examines how the cards are acquired, reloaded, and used by key consumer segments. It also examines the CFPB’s proposed changes to prepaid that could change the attractiveness of these cards.