Research

As more Americans become digital natives, financial institutions must become reacquainted with consumers. New Mercator Advisory Group research identifies the components of financial institutions’ ecosystem for effective customer interactions.

Credit card use in U.S. expands, especially among young adults. Mercator Advisory Group survey finds that nearly 2 in 3 young adults aged 25—34 now use credit cards, up from just half who did in 2013.

New rules for the European Union create open account access for bank and payment innovators.

This report examines the trending wallet features transforming the way consumers pay at the point of sale and provides a forecast of proximity purchasing through 2020.

  Small business debit usage is strong (but could be stronger). Data from Mercator Advisory Group’s 2016 small business survey provides metrics on this critical method of payment.

First report from Mercator Advisory Group’s new U.S. Small Business Survey series

Interesting choices and consequences abound.

Alternative models of credit scoring: new options, new risksMercator Advisory Group’s new research report examines innovations in credit scoring and alternative lending.

This report examines the Gen Y credit card opportunity, focusing on how issuers can identify those in search of credit and how to incentivize them with rewards in order to adopt and use credit cards.

The CFPB’s final prepaid rule has increased operational complexities for prepaid cards. At the same time, its refusal to define prepaid products by account structure means that checkless checking providers will need to be careful with their mark...