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Payment Services Directive 2: Worldwide Industry Implications

U.S. credit card issuers should consider the implications of the European Union’s Payment Services Directive 2 (PSD2) New Mercator Advisory Group research discusses the complexity of the European Union’s Payment Services Directive 2 and its glob...

Digital Solutions for the Millennial Profitability Problem

What makes Millennials a profitability challenge for banks? What are the key attributes of and misconceptions regarding the Millennial generation? Why is a single, uniform approach to targeting Millennials ineffective? What can traditional fi...

Improving Receivables Management: Ignore at Your Own Peril

Don’t forget better receivables management when discussing faster paymentsNew research from Mercator Advisory Group examines the importance of advanced receivables management capabilities

Mobile Order and Pay Ahead: A New Sales Channel for Restaurants and Merchants

  • Impact Note
  • Date: March 28, 2017
  • Author(s): Raymond Pucci
  • Research Topic(s): Emerging, Merchant
The convergence of mobile order ahead with the on-demand economy proves appetizing to customers.

Punching Above Their Weight: The Strategic Potential of Shared Delivery Channel

  • Impact Note
  • Date: March 24, 2017
  • Author(s): Joseph Walent
  • Research Topic(s): Merchant
Integrating the best channels to achieve particular tasks will lead to “optichannel” banking and boost customer engagement.

A More Competitive Debit Network Battlefield

  • Impact Note
  • Date: March 17, 2017
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit, Merchant
The global and EFT debit networks are pulling out all the stops to protect, defend, and expand their respective market share.

ATM and Self-Service Banking: Key to Engagement

Strong interest in using mobile device to withdraw cash from ATMs Mercator Advisory Group survey finds 30% of U.S. consumers interested in using their mobile device to prestage a ATM transaction rather than use a card at the ATM

Company Snapshot: CashStar

  • Impact Note
  • Date: March 10, 2017
  • Author(s): Ben Jackson
  • Research Topic(s): Prepaid
CashStar Inc. wants to turn digital gift cards into “branded currency.”

Serving the Personal Banking Needs of Small Business Clients

In this report, Javelin examines how bankers can best serve the varied needs of entrepreneurs as their businesses grow and their personal finances mature.

Navigating Prepaid Card Waters: Finding Opportunities in a Sea of Challenges

This report examines the remaining opportunities for prepaid card issuers, as well as the final rules and their impact on issuers and companies that are considering entering the market.  Unless otherwise stated, this report uses the term prepaid...
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