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Check out Javelin Strategy & Research reports, scorecards, and webinars from all practice areas.
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U.S. Faster Payments Is Sorta Kinda Here
- Impact Note
- Date: August 21, 2017
- Author(s): Sarah Grotta
- Research Topic(s): Commercial & Enterprise, Debit, Global
Perhaps not yet “At a theater near you!” but in limited distribution with lots of “Coming soon!” ads
Credit Card Lending Help Wanted: Seeking New Business Models
- Javelin Report
- Date: August 18, 2017
- Author(s): Michael Moeser
- Research Topic(s): Tech & Infrastructure
This report examines the business model of card issuers, specifically the difference between the prime/super-prime and subprime businesses, and how they are coming under an increasing level of pressure. It also reviews why secured and other star...
Banking as a Platform: API Technology Presents Opportunity to Financial Institutions
- Javelin Report
- Date: August 15, 2017
- Author(s): Joseph Walent
- Research Topic(s): Merchant
Adoption of banking as a platform frees financial institutions to individualize banking service delivery in concert with fintechs. New Mercator Advisory Group research delves into the configuration change FIs will implement to better navigate a...
Prepaid Cards: Addressing the Needs of Goal-Oriented Savers
- Impact Note
- Date: August 15, 2017
- Author(s): Tim Sloane
- Research Topic(s): Prepaid
Cardholders are saving to spend, which can help prepaid card providers. Savings accounts attached to prepaid cards make the cards more similar to traditional bank accounts than previously.
Acquiring DDAs and Debit Digitally
- Impact Note
- Date: August 14, 2017
- Author(s): Sarah Grotta
- Research Topic(s): Debit
New checking and debit card account openings often begin in a digital channel but typically don’t conclude there.
Digital Bill Pay in the United States: Mobility, P2P, and On-the-Go Demands Put Industry at a Crossroads
- Javelin Report
- Date: August 11, 2017
- Author(s): Mark Schwanhausser
- Research Topic(s): Mobile & Online Banking, Digital Banking
Americans paid about $4.1 trillion in 2016 to settle 13 common bills that form the foundation of day-to-day living and a typical borrowing relationship — and digital payments accounted for 73% of the dollar volume. The continuing decline in mail...
Digital Account Opening in Small Business Banking
- Javelin Report
- Date: August 8, 2017
- Author(s): Ian Benton, Jacob Jegher
- Research Topic(s): Small Business, Digital Banking
As small business owners become accustomed to more personalized and contextual digital experiences — whether from their consumer bank or from outside the financial industry — demand for more streamlined digital and omnichannel capabilities will ...
Banking Bots: Necessity or Nice to Have?
- Javelin Report
- Date: August 1, 2017
- Author(s): Emmett Higdon
- Research Topic(s): Digital Strategy & Experience, Digital Banking
More than 40% of digital bankers still visit a branch or reach out to their bank’s call center each month seeking help with questions or problems. Banks are increasingly turning to artificial intelligence and chat bots to meet this demand for re...
The On-Demand Economy: Mobile Apps That Deliver Convenience Boost Payments Volume
On-demand economy spurs customer engagement and mobile payment growth. New research from Mercator Advisory Group assesses four popular segments of the U.S. On-Demand Economy.
The U.S. Fleet Card Market Still Has Legs
- Javelin Report
- Date: August 1, 2017
- Research Topic(s): Commercial & Enterprise
Fleet cards still have room to grow in the U.S. commercial credit card market according to new research report. New Mercator Advisory Group research report presents analysis indicating that fleet card networks have a reasonable chance to expand ...
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