Research

Solving the problem of financial inclusion can benefit both the “unbanked” and financial services providers. Mercator Advisory Group releases new research analyzing the state of financial inclusion in the U.S. and comparing product solutions wi...

Previous hurdles slowing the adoption of commercial mobile spend are beginning to fall.

Digitalization is now front and center, with increased savvy among financial professionals.

This paper highlights the potential opportunity and challenges the industry will face with the upcoming introduction of a radically new software solution for PIN entry. This solution has undergone a successful trial in the UK and Australia for t...

Half of U.S. adults order ahead for pick up in stores. Mercator Advisory Group survey finds that young adults are more likely to order ahead by mobile than by computer or laptop.

On May 25, 2018, when the European Union’s landmark General Data Protection Regulation (GDPR) is scheduled to take effect, few, if any, financial institutions will be confident they’re in full compliance, here or abroad. The sweeping mandate — c...

Javelin’s Online Banking Scorecard identifies features that will enable financial institutions to achieve two strategic goals: 1) to serve as their customers’ primary FI for transactions, and 2) to build a trusting, advisory relationship that le...

BRIC nations (Brazil, Russia, India, and China) moving toward domestic payments model not just integrating universal branded credit cards.New Mercator Advisory Group research report discusses current credit card opportunities and challenges in t...

Same Day ACH credits were introduced last year and this year, Same Day ACH debits take center stage.New Mercator Advisory Group research analyzes initial performance of same-day ACH credits and the impact that same-day debits will have on the pa...

In this report, Javelin examines how FIs can best manage identity proofing across different key use cases and provides a guide for selecting the most effective identity proofing platform based on functionality, innovation, and the ability to tai...