Research

With the growing consumer adoption of mobile wallets from Apple, Google, and Samsung, as well as dozens of merchant wallet offers from the likes of Starbucks and Walmart, bank customers have grown comfortable sharing their payment card details i...

In the early ages of the credit card industry, it was common for cardholders to pay a nominal annual fee as part of owning a credit card, similar to a membership fee. The annual fee was typically low and generally applied across all types of car...

Modernizing and collaborating remain key

2018 will be a year for credit card issuers to tighten up lending and build on existing customer relationships as account delinquency begins to rise.

Stop, collaborate, and listen! Banking is back in a brand new edition.

Continue investing in technology as outlined in 2017 with minor refinements.

Over 7,500 brick-and-mortar stores in the United States have closed in 2017. Some malls have shut down entirely. This surpasses the previous high of just over 6,000 store closings, which occurred in 2008 during the Great Recession. Many merchant...

Regulation will be one of many concerns in the coming year.

In early 2017, debit card transaction volume took an abrupt and steep decline. In 2018, issuers face a new normal with lower and unpredictable growth, compressed margins, and ever-changing fraud challenges. Meanwhile, push payments will make deb...

This report explores that dichotomy in the small business credit card market and enumerates approaches that issuers can use to detail a unique value proposition for small firms encompassing both the feature-rich credit card options that support ...