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Check out Javelin Strategy & Research reports, scorecards, and webinars from all practice areas.
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Deepening Banking Relationships With Valuable Small Business Customers
- Javelin Report
- Date: March 21, 2018
- Author(s): Ian Benton, Jacob Jegher
- Research Topic(s): Small Business, Digital Banking
This report examines how FIs looking to earn a greater share of financial products and encourage consolidation at the primary FI can design digital banking services and marketing to best target their most attractive small business customers.
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2018 Consumer Financial Protection Bureau (CFPB) Final Prepaid Rule: Is This Really It?
- Javelin Report
- Date: March 20, 2018
- Author(s): C. Brown
- Research Topic(s): Prepaid
Is the CFPB’s final Prepaid Rule really final? New research from Mercator Advisory Group discusses what prepaid program managers need to do now that the final version of the Prepaid Rule has been released by the CFPB.
Symantec Deprecation: Trust Beyond the Browser Lock
- Javelin Report
- Date: March 16, 2018
- Author(s): Sean Sposito, Test Test
- Research Topic(s): Cybersecurity, Fraud & Security
As foot traffic to branches dwindles and online financial services expands, there is no more important function for bankers to consider than the means by which customers securely access their online and mobile banking pages. Concurrently, big ch...
U.S. Small Business Credit Card Forecast, 2017–2022: Healthy Market, Room for Improvement
- Javelin Report
- Date: March 14, 2018
- Author(s): Brian Riley
- Research Topic(s): Credit
Small business credit cards have plenty of growth potential in the U.S.Mercator Advisory Group’s new research report sizes the U.S. small business credit card market, estimates shadow credit, and discusses best practices.
Omnichannel and Branch Banking: Getting It Right
- Javelin Report
- Date: March 13, 2018
- Author(s): Karen Augustine
- Research Topic(s): North American PaymentsInsights
Participants in FI relationship rewards programs are motivated to stay or expand engagement. Mercator Advisory Group survey finds that 38% of U.S. consumers say their financial institution offers a relationship rewards program.
2018 Digital Lending Trends
- Javelin Report
- Date: March 1, 2018
- Author(s): Test Test, James Wilson
- Research Topic(s): Digital Strategy & Experience, Mobile & Online Banking, Fraud Management, Cybersecurity, Tech & Infrastructure, Small Business, Digital Lending, Digital Banking, Fraud & Security
While most areas in retail banking have embraced the power of going digital, lending has been a clear laggard. It is only over the last few years that lending has truly embraced the digital revolution. Spurred by threats from alternative provid...
2018 Cryptocurrency Wallet Safety Scorecard
- Javelin Report
- Date: February 28, 2018
- Author(s): Test Test, Kyle Marchini, Sean Sposito
- Research Topic(s): Fraud Management, Fraud & Security
This Javelin scorecard report evaluates the customer-facing fraud mitigation features of major cryptocurrency wallets against the fraud threats facing cryptocurrency investors.
Artificial Intelligence in Corporate Banking
- Impact Note
- Date: February 26, 2018
- Research Topic(s): Commercial & Enterprise
The use cases are evident and growing.
What Banks Can Do to Make Zelle's P2P Rollout Successful
- Javelin Report
- Date: February 26, 2018
- Author(s): Mark Schwanhausser, Tyler Brown
- Research Topic(s): Digital Strategy & Experience, Digital Banking
After months of carefully setting the groundwork, Early Warning Services and banks are officially making the push for Zelle, the nascent person-to-person payments network critical to the banking industry’s continued ability to dominate the $534 ...
2018 Fraud & Security Trends
- Javelin Report
- Date: February 19, 2018
- Author(s): Test Test, Kyle Marchini, Sean Sposito
- Research Topic(s): Digital Strategy & Experience, Mobile & Online Banking, Fraud Management, Cybersecurity, Tech & Infrastructure, Small Business, Digital Lending, Digital Banking, Fraud & Security
With every new headline it becomes increasingly obvious that cybercrime is on the rise. Motivated by the growing use of digital banking and payments, criminals are targeting institutions’ websites, consumers’ digital devices and non-bank accoun...
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