Research

New survey explores U.S. consumers’ dynamic shopping behaviors in the emerging mobile age. Second report from Mercator Advisory Group’s 2019 Customer Merchant Experience Survey focuses on consumer’s payment preferences and spending.

Digital lending capabilities are rapidly advancing to meet growing consumer expectations of a seamless process. The following is an overview of key developments and emerging trends across the mortgage, auto, student and personal lending landscap...

Younger U.S consumers are open to financial help from their primary financial institution. New Mercator Advisory Group survey finds over 80% of U.S. consumers age 18-34 would be open to budgeting, saving, and credit monitoring help from the...

Automating receivables management is a natural progression to digitizing corporate cash cycle processes.In new research, Mercator Advisory Group reports an increased recognition that receivables modernization is required as payables become digit...

Infrastructure, fraud, and risk hinder credit card lending in Latin America and the CaribbeanNew research report by Mercator Advisory Group reviews the credit card market and competition from nonbank fintechs in Latin America and the Caribbean r...

The launch of The Libra Association came about with fanfare and a big misstep. Instead of focusing on the non-profit organization and what a new payment association, or scheme, could mean for the world of payments, the media and regulators are f...

U.S. small businesses have a positive outlook in 2019. Mercator Advisory Group new survey research finds that U.S. small businesses foresee growth for their companies in revenue, profitability, and employment.

Several issuers have announced their intentions to issue dual interface cards, ushering in contactless transactions at the point-of sale for debit cardholders. 

Several large banks have shuttered their mobile wallets in the past year, and the landscape has shifted significantly. The most recent news comes from Wells Fargo, which next month will eliminate the contactless payment functionality built ...

Less than a year after Finn’s nationwide release in June 2018, Chase announced that it would retire its millennial-focused app in August.  Many in the press and the Twitterverse painted Finn as a failure because it didn’t gain significant t...