What shapes consumer transactions and payment technologies, and where is it going?

Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.

Payments Research

Reports

The Resilient Nature of Prepaid: A Bright Spot in a Down Economy

  • Javelin Report
  • Date: June 28, 2009
  • Author(s): Mercator
  • Research Topic(s): Prepaid
The Resilient Nature of Prepaid: A Bright Spot in a Down Economy

End-to-End Encryption: The Acquiring Side Responds to Data Loss and PCI Compliance

  • Javelin Report
  • Date: June 23, 2009
  • Author(s): Mercator
  • Research Topic(s): Emerging
End-to-End Encryption: The Acquiring Side Responds to Data Loss and PCI Compliance

Global EMV Migration and the European Market: 2009

  • Javelin Report
  • Date: June 9, 2009
  • Author(s): Mercator
  • Research Topic(s): Global
Global EMV Migration and theEuropean Market: 2009

Pay Now, Pay How? National Selection and the Alternative Debit Payment

  • Javelin Report
  • Date: June 9, 2009
  • Author(s): Mercator
  • Research Topic(s): Debit
Pay Now, Pay How? National Selection and theAlternative Debit Payment

Credit Card Reform Signed; What Next?

  • Impact Note
  • Date: June 1, 2009
  • Author(s): Mercator
  • Research Topic(s): Credit
With the CARD Act of 2009 (H.R. 627) now law, the industry can turn to the forgotten question of "what next" And by "next," we do not mean just the next nine months. We won't really know consumer and issuer outcomes for 2 to 3 years.

Text Messaging and Collections: Driving Response Rates 160 Bytes at a Time

  • Javelin Report
  • Date: May 25, 2009
  • Author(s): Mercator
  • Research Topic(s): Emerging
NEW RESEARCH PROVIDES GUIDANCE ON ENTERPRISE TEXT MESSAGING IN COLLECTIONS

Time to Flee China, or Not

  • Impact Note
  • Date: May 14, 2009
  • Author(s): Mercator
  • Research Topic(s): Global
The struggling of U.S. banks in the domestic market is now starting to directly affect their global strategies. Major U.S. financial institutions might be forced to sell off their overseas investments for cash for survival. Mercator Advisory Gro...

Barbarians At The Gate: Canadian Card Market Gets Ready To Rumble

  • Impact Note
  • Date: April 13, 2009
  • Author(s): Mercator
  • Research Topic(s): Debit
The Canadian payments card market is under siege from all sides. Merchants are gearing up for a fight on two fronts - debit and credit. Interac wants to open it's doors to outsiders, and legislators have entered the ring. The future path of the ...

Building a Business Ecosystem Around the Underserved - The Case of Venezulea

  • Javelin Report
  • Date: April 13, 2009
  • Author(s): Mercator
  • Research Topic(s): Global, Prepaid
Going after the un- and under-banked consumers remains a hot topic for prepaid cards. However, how to offer the right products, in the right channel, and at the right price are the big questions that need to be answered before the market potenti...

It's Time for Great Design to Drive Self-Service Financial Services Kiosk Deployment

  • Impact Note
  • Date: April 13, 2009
  • Author(s): Mercator
  • Research Topic(s): Emerging
Payment system hardware has needed a human factors makeover for some time. Almost every financial services kiosk or ATM draws its design inspiration more from a Lego-like building block approach than up-to-date conceptions of an integrated user ...

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