Research

The recovery process from December’s SolarWinds attack is just beginning. Financial institutions got off easy this time, but now must take immediate action to mitigate insecurity from this attack and strengthen their security posture in anticipa...

Consumers remain a target for cybercriminals as a third stimulus bill is passed into law. Preventing unemployment benefit scams and Economic Impact Payment check fraud should be a priority for financial services. Financial institutions have an o...

The banking industry is investing heavily in chat bots and virtual assistants, but pioneering banks are struggling to encourage customers to adopt these conversational tools and interfaces. Banks must consolidate a confusing range of discovery t...

The last phase of the U.S. retail conversion to EMV chip cards is approaching the card networks’ April 2021 mandate. After delays reaching back to 2015, fuel merchants are among the last holdouts. Most will make it; many will not. The transition...

Payment regulation is on the horizon, not only for banks and credit unions, but also for fintechs. Some of the regulations are well overdue, like preventing discrimination in banking. Others are new to deal with the evolving cryptocurrency and p...

Consumer awareness surrounding how organizations collect and use personal information is rising. This rising awareness has caused substantial shifts in consumer banking behaviors. Financial institutions have an opportunity to leverage consumers’...

A simple mention in the Global Payments investment briefing provided insight into how embedded payments will be expanding through Google Advertising. Already a revenue powerhouse, Google's advertisements are wide reaching and cross many platform...

What next for Robinhood? The Gamestop scandal represents the third bloody nose for the firm in as many months. The suicide of an options trader last fall was a first blemish. Successive platform outages have been another. The current kerfuffle m...

Mercator Advisory Group releases new research estimating and forecasting the faster and real-time payments progression.

This report focuses on the front office, the center of client-adviser interaction. It highlights the complexity of the portfolio construction process and its inexact link to most risk profiling exercises. At the same time, it offers recommendati...