Research

Online Merchants See Vast Choice among Payment Gateway Firms in U.S. Market A Mercator Advisory Group research report specifies the field of U.S. market payment gateways along with a corresponding vendor selection criteria and process.

Senator Richard Durbin (D-IL) of Durbin Amendment fame has asked the Federal Reserve Board of Governors to determine if financial institutions that have not adopted PINless debit are inhibiting merchants’ choice of debit networks, particularly f...

In the midst of a pandemic, the singular international banking event was delivered in an online and condensed format, but still provided valuable information for institutions to prepare for the changing market demands. The future is now as corpo...

Credit Card Collection Systems: Four Risk Management Tools Collection Systems Lay the Groundwork, but Training and User/Vendor Interaction are the Key for Success

Mercator's PaymentsInsights report sheds light on the payments dynamics of the German market. Mercator’s German PaymentsInsights survey report examines how consumers view and use new payments technology, react to fraud incidents, and use ATMs, ...

This report evaluates consumer needs for disputing transactions and the challenges faced, and offers guidance on how financial services—both issuing and merchant—can improve the dispute experience to retain customers.

Approximately one year after the Federal Reserve Board of Governors (the Fed) announced its intent to become a real time payments operator, updates have been announced that give shape to what can be expected from FedNow Instant Payments.

This report will evaluate new sources of this data, the consumer privacy and security concerns involved in their use, and examine the most efficient strategies for incorporating these data sources into consumer lending origination processes.

In the midst of COVID-19, corporate banks must still deal with regulations as a fact of life.

The digital mortgage revolution is rapidly producing more sophisticated tools and capabilities that now reach every sector of mortgage finance — the pace of which has accelerated due in large part to the COVID-19 pandemic. This note provides an ...