The New Distinction: Mobile Commerce v. Mobile Payments

The New Distinction: Mobile Commerce v. Mobile Payments

  • Impact Note
  • Date: May 11, 2011
  • Author(s): George Peabody
  • Research Topic(s): Emerging
Mobile payments are generating more than their fair share of buzz in the payments and wireless industries. For those in the payments industry, the mobile discussion has been hard focused on the payment itself as the sole vehicle of value deliver...
Chase and U.S. EMV Cards: EMV finally gets an American accent

Chase and U.S. EMV Cards: EMV finally gets an American accent

  • Impact Note
  • Date: May 10, 2011
  • Author(s): Ken Paterson
  • Research Topic(s): Credit
Suddenly, major U.S. issuers are announcing near-term plans for traveler-oriented EMV cards for their U.S. cardholders. A recent conversation with David Porter, General Manager, Chase Card Services, revealed more detail about this leading issuer...
The Tax Refund Market is Bigger Than Prepaid Providers Think: But prepaid suppliers need to adopt new strategies to help refund recipients save.

The Tax Refund Market is Bigger Than Prepaid Providers Think: But prepaid suppliers need to adopt new strategies to help refund recipients save.

  • Javelin Report
  • Date: May 5, 2011
  • Author(s): Ben Jackson
  • Research Topic(s): Prepaid
Multiple companies have tried to build a business on helping unbanked and underserved consumers receive their tax refunds. The tax refund market is actually much bigger, and retailers and program managers should look for new opportunities to tak...
US Versus China Prepaid Cards: A comparison of the world's two largest prepaid markets

US Versus China Prepaid Cards: A comparison of the world's two largest prepaid markets

  • Javelin Report
  • Date: May 3, 2011
  • Author(s): Terry Xie
  • Research Topic(s): Global
China has not caught a lot of attention from the global prepaid industry. But in 2009, the country recorded more than US$207 billion in sales of different types of prepaid products, making it the world's second largest prepaid market. This resea...
Authentication at the Edge: NFC, Smartphones, and a New Model for Payments Confidence

Authentication at the Edge: NFC, Smartphones, and a New Model for Payments Confidence

  • Javelin Report
  • Date: April 24, 2011
  • Author(s): George Peabody
  • Research Topic(s): Emerging
Authentication at the Edge
Consumers and Retail Banking Channels: Old Channels Never Die

Consumers and Retail Banking Channels: Old Channels Never Die

The fifth of eight reports from Mercator Advisory Group's CustomerMonitor Survey Series plots a baseline of consumer bank channel usage information
A New Closed-Loop Map: How Groupon, LivingSocial, and Other Social Buying Sites Have Added New Landmarks to the Closed-Loop Landscape

A New Closed-Loop Map: How Groupon, LivingSocial, and Other Social Buying Sites Have Added New Landmarks to the Closed-Loop Landscape

  • Impact Note
  • Date: April 21, 2011
  • Author(s): Ben Jackson
  • Research Topic(s): Prepaid
The rise of social buying sites shows how technology can help manufacturers and merchants combine existing closed-loop devices in ways that can open up new channels and opportunities to win or reward customers.
Payment Technology 2011: Mostly Mobile, Platforms, EMV and What to do About Debit?

Payment Technology 2011: Mostly Mobile, Platforms, EMV and What to do About Debit?

  • Javelin Report
  • Date: April 20, 2011
  • Author(s): George Peabody
  • Research Topic(s): Emerging
Payment technology options are growing. They're driven mostly by mobile. Now add NFC. Stir in a huge dollop of payment platforms that further shift power to merchants. Stumbling to cross this chasm, card networks and payments incumbents will bri...
Twitter Among Large Banks

Twitter Among Large Banks

  • Javelin Report
  • Date: April 17, 2011
  • Author(s): Patricia McGinnis
Mobile banking continues its rapid adoption in 2011, and Twitter is proving to be the servicing channel of choice for many mobile-enabled retail financial firms. In other contexts, usage of Twitter to communicate with customers and stakeholders ...
Consumers and Retail Banking Channels: Old Channels Never Die - Cross Tabs

Consumers and Retail Banking Channels: Old Channels Never Die - Cross Tabs

The fifth of eight reports from Mercator Advisory Group's CustomerMonitor Survey Series plots a baseline of consumer bank channel usage information