Research

This report looks at how online banking fits into the rapid proliferation of mobile banking. FIs looking to preserve the utility of online banking for an increasingly mobile audience must move beyond thinking about it as a transaction processor ...

American Express is fine tuning its prepaid portfolio to streamline it.

On its face, fraud in 2015 appears not to have changed substantially. The total number of victims remained steady at 13.1 million, and the total fraud amount fell slightly to $15 billion. However, that stability masks major changes in fraud in t...

Now that customers can resell gift cards, should retailers worry? New research from Mercator Advisory Group examines the secondary market for closed-loop gift cards

South African payments market roaring Mercator Advisory Group releases new research profiling South Africa’s prospects as an emerging payments market

Mobile account opening nearing a tipping point Mercator Advisory Group releases new research on the emerging importance of mobile-focused customer acquisition and onboarding strategies

  Converging trends making 2016 a year to remember in payments and banking Leading payments and banking research and consulting firm offers free outlook on trends shaping the payments industry in 2016

This report analyzes trends in the bill payment market; identifies why consumers typically choose FIs over paying billers directly or through third-party apps such as Mint Bills; and examines how to tailor upgrades for high-value customer segmen...

A Deep Dive into Chase Pay A new research note from Mercator Advisory Group analyzes the prospects of Chase’s new mobile payments network, Chase Pay

2016 predicted to be breakout year for blockchain technology in corporate bankingNew research from Mercator Advisory Group examines activity in blockchain technology and use cases for corporate banking expected to be piloted in 2016