Research

Data privacy must be a priority for financial services in 2021. Consumer trust will be a business differentiator for U.S. institutions in the coming year, and maintaining and building that trust will set financial institutions apart from fintech...

The mobile phone will soon battle the computer for shopping dominance. Mercator Advisory Group survey demonstrates the increasing role of mobile phones in the shopping and paying experience.

The remote event season continues amidst the pandemic, and technology dominates the discussion.

This year has prompted changes in how the economy functions—from how transactions are initiated to how requests are fulfilled. In response to these new restrictions and changing consumer habits, merchants have released a wave of innovative ways ...

Data privacy must be a priority for financial services in 2021. Consumer trust will be a business differentiator for U.S. institutions in the coming year, and maintaining and building that trust will set financial institutions apart from fintech...

This report reviews and ranks technology providers that offer enterprise-wide identity-proofing solutions. Javelin evaluated 26 technology providers and created a ranking of the enterprise providers.

Automation of financial operations is the primary focus.

New survey reveals the growing importance of mobile devices in the consumer shopping experience. The second report from Mercator Advisory Group’s 2020 Buyer PaymentsInsights Survey focuses on consumers’ payment preferences and spending.

Reloadable prepaid growth continues to be strong among U.S. consumers. Mercator Advisory Group survey finds that one-third of U.S. consumers have purchased an open-loop reloadable prepaid card in the past year, up from 28% in 2019.

This report is the second in a series covering payment impacts due to the changes in payment behavior. This report focuses on how payment habits affect the total cost of ownership of a card program and what is required for maintaining digital to...