Consumers and Retail Banking Channels: Old Channels Never Die

Consumers and Retail Banking Channels: Old Channels Never Die

The fifth of eight reports from Mercator Advisory Group's CustomerMonitor Survey Series plots a baseline of consumer bank channel usage information
A New Closed-Loop Map: How Groupon, LivingSocial, and Other Social Buying Sites Have Added New Landmarks to the Closed-Loop Landscape

A New Closed-Loop Map: How Groupon, LivingSocial, and Other Social Buying Sites Have Added New Landmarks to the Closed-Loop Landscape

  • Impact Note
  • Date: April 21, 2011
  • Author(s): Ben Jackson
  • Research Topic(s): Prepaid
The rise of social buying sites shows how technology can help manufacturers and merchants combine existing closed-loop devices in ways that can open up new channels and opportunities to win or reward customers.
Payment Technology 2011: Mostly Mobile, Platforms, EMV and What to do About Debit?

Payment Technology 2011: Mostly Mobile, Platforms, EMV and What to do About Debit?

  • Javelin Report
  • Date: April 20, 2011
  • Author(s): George Peabody
  • Research Topic(s): Emerging
Payment technology options are growing. They're driven mostly by mobile. Now add NFC. Stir in a huge dollop of payment platforms that further shift power to merchants. Stumbling to cross this chasm, card networks and payments incumbents will bri...
Twitter Among Large Banks

Twitter Among Large Banks

  • Javelin Report
  • Date: April 17, 2011
  • Author(s): Patricia McGinnis
Mobile banking continues its rapid adoption in 2011, and Twitter is proving to be the servicing channel of choice for many mobile-enabled retail financial firms. In other contexts, usage of Twitter to communicate with customers and stakeholders ...
Consumers and Retail Banking Channels: Old Channels Never Die - Cross Tabs

Consumers and Retail Banking Channels: Old Channels Never Die - Cross Tabs

The fifth of eight reports from Mercator Advisory Group's CustomerMonitor Survey Series plots a baseline of consumer bank channel usage information
Prepaid Card Market in China 2010

Prepaid Card Market in China 2010

  • Javelin Report
  • Date: March 30, 2011
  • Author(s): Terry Xie
  • Research Topic(s): Global
Prepaid Card Market in China 2010
Coming to a Phone Near You

Coming to a Phone Near You

  • Impact Note
  • Date: March 29, 2011
  • Author(s): George Peabody
  • Research Topic(s): Emerging
With the blare of press releases and product demos, Mobile World Conference heralded the NFC handset's change in status from pilot test curiosity to fully commercial, ubiquitous capability. Now, we're entering a chaotic period of experimentation...
Delaying Durbin

Delaying Durbin

  • Impact Note
  • Date: March 29, 2011
  • Author(s): Patricia Hewitt
  • Research Topic(s): Debit
So far, all actions connected to the Durbin Amendment have happened in the blink of an eye. This is one piece of legislation that seems to have no patience - until now. Bills have been introduced in both the Senate and House to delay the rules-m...
The New Reg Z Rules and Household Income

The New Reg Z Rules and Household Income

  • Impact Note
  • Date: March 29, 2011
  • Author(s): Ken Paterson
  • Research Topic(s): Credit
The Federal Reserve's final Reg Z rules on individual ability to pay were meant to clarify card issuers' responsibilities under the CARD Act. The intent to balance the responsibilities of lenders with consumer access to credit may prove an uneas...
The Future of Prepaid Cards is Not Plastic

The Future of Prepaid Cards is Not Plastic

  • Javelin Report
  • Date: March 23, 2011
  • Author(s): Ben Jackson
  • Research Topic(s): Emerging, Prepaid
Electronic prepaid cards mean that retailers do not need to get hung up on J-hooks to distribute their gift cards or other types of prepaid cards. Also known as virtual cards, e-cards are a code, password, or other authorization process that giv...