Research

Adapting to the public’s changing expectations of financial institutions will stabilize their course.

In 2016, the debit card and pay now market found itself managing through the unexpected consequences of a changing market. If anything can be predicted for 2017, it is more unpredictability.

Three new technologies are vital for payments. Three technologies need to be embraced immediately by the payments industry. They are tokenization, machine learning, and APIs. These three are important to consider when making any investment plans...

Every merchant makes significant investment in new services brought on by enhancements to their payments systems. Each year brings an expanding array of new vendor solutions for merchants’ consideration, and 2017 will be no different. Mercator A...

Another year of regulatory uncertainty

In this report, Javelin examines the current state of the mobile channel in handling the banking and payments tasks of small business customers, outlines eight areas of opportunity for immediate development, explores the specific roles of smartp...

Payments companies will need to plan how they will handle all the data they receive.

In 2015, nearly 1 million accountholders switched primary financial institutions as a result of fraud. Poorly handled by the victim’s FI, fraud can prove a tremendously disruptive event. Conversely, quick detection and pain-free resolution can r...

Bitcoin — and by extension its blockchain — has captivated the financial industry. On paper, a private version of the virtual currency’s distributed ledger technology (DLT) could be a common-sense replacement for an array of traditional networks...

New survey reveals 4 in 5 small businesses expect to borrow funds to invest in their businesses this year. Latest report from Mercator Advisory Group’s new U.S. Small Business Survey series