Overview
Merchants have increasingly adopted payment orchestration strategies to drive new payment types, increase payment success rates and optimize platform performance. However, each new PSP, network connection, and fraud tool adds complexity—and cost—to the payments stack. While optimized routing may decrease transaction costs, and new payment types may produce incremental sales, most of the costs of an expanded payments stack are indirect.
Reporting, reconciliation, vendor management, interface upgrades, and other tasks create a cost burden on the infrastructure of the enterprise, and that encumbrance can often be difficult to measure. Product planograms are designed to maximize sales, placing products so the majority of customers can be served as quickly and conveniently as possible. Merchants should follow a similar approach to develop their strategy for payments.
Key questions discussed in this report:
- What does it mean for merchants to planogram payments?
- How can merchants determine the optimal scope of their payments stack?
- What tools can merchants use to measure efficiency in payments?
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