Digital Account Opening in Small-Business Banking: Keys to Evaluating Vendors
- Date:February 20, 2019
- Author(s):
- Ian Benton
- Jacob Jegher
- Report Details: 16 pages, 5 graphics
- Research Topic(s):
- Small Business
- Digital Banking
- PAID CONTENT
Overview
- How are businesses currently opening new accounts today?
- How would they prefer the experience to be handled?
- What framework and detailed criteria should bankers use to evaluate vendors?
- How can vendors be successful not only in enabling a seamless user experience, but also satisfying the behind-the-scenes needs of financial institutions?
Methodology
The data in this report was collected from a random-sample survey conducted in May 2018 of 1,000 business owners and decision makers with annual business revenue between $100,000 and $10 million.
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