Digital Account Opening in Small-Business Banking: Keys to Evaluating Vendors
- Date:February 20, 2019
- Author(s):
- Ian Benton
- Jacob Jegher
- Report Details: 16 pages, 5 graphics
- Research Topic(s):
- Small Business
- Digital Banking
- PAID CONTENT
Overview
- How are businesses currently opening new accounts today?
- How would they prefer the experience to be handled?
- What framework and detailed criteria should bankers use to evaluate vendors?
- How can vendors be successful not only in enabling a seamless user experience, but also satisfying the behind-the-scenes needs of financial institutions?
Methodology
The data in this report was collected from a random-sample survey conducted in May 2018 of 1,000 business owners and decision makers with annual business revenue between $100,000 and $10 million.
Learn More About This Report & Javelin
Related content
2025 Small Business Banking Trends
It would be impossible to discuss the major trends in business banking for 2025 without highlighting cash-flow tools, generative AI, and real-time payments. Javelin Strategy & Rese...
Identifying ‘Killer Use Cases’ in Small-Business Instant Payments
Instant payments are proliferating, and business bankers are searching for a set of “killer use cases” to drive widespread adoption. Many businesses are experimenting with instant ...
Credit Unions in Business Banking Part 2: The Path to Digital Maturity
Credit unions setting their sights on small-business banking face many obstacles, including the need to upgrade digital banking to serve the money management and financial health n...
Make informed decisions in a digital financial world