Overview
Technological Innovation Causes Disruption in Merchant Acquiring: New Trends Emerge
Mercator Advisory Group released a report covering merchant acquiring titled Alternative Acquiring: The Evolution of Merchant Acquiring in the 21st Century. The research explains the current market, discusses the driving factors that influence merchant choices and market shares, and how different stakeholders can gain a foothold in this rapidly evolving ecosystem.
This report explores the breadth of merchant acquiring in the 21st century, utilizing proprietary merchant surveys to analyze the key trends and factors affecting merchant choices for their banking, software, and acquiring needs. Through this analysis, Mercator Advisory Group provides readers with actionable insights on industry developments, expected product trajectories, and ideal pathways towards preparing your business practices to meet the needs of an ever-changing market.
"This is a highly complex and nuanced topic, with a key challenge being that established definitions of acquirer, processor, ISO, and ISV are blending constantly,” comments Don Apgar, Director, Merchant Services at Mercator Advisory Group. Apgar continues: “The industry is rapidly approaching a tipping point, struggling to fit digital commerce into an analog industry constructed decades ago. This is an extension of Mercator’s report on Chargeback and Fraud Service Providers, where a cottage industry of new fintechs have emerged to assist merchants who are operating in a digital world to work within analog rules.”
This document contains 18 pages and 6 exhibits.
Companies mentioned in this research note include: Visa, American Express, Stripe, Square, Payoneer, Skrill, Fiserv, Clover, Toast
One of the exhibits included in this document:

Alternative Acquiring: The Evolution of Merchant Acquiring in the 21st Century
Highlights of this document include:
- Overview of merchant acquiring in the 21st century
- Definition of traditional and alternative acquiring based on market analysis
- Leading developments and technological innovation
- Merchant survey data that explores the various factors affecting their choice of acquiring partner
- Collaboration and partnership opportunities for current acquirers to keep up with disruptive entities
Book a Meeting with the Author
Related content
PCI DSS v4.0: Reframing Compliance, Cost, and Cybersecurity for Merchants
PCI DSS has undergone continual revision since its inception over 20 years ago. In 2025, PCI expanded horizontally with the advent of version 4.0, which looks at all aspects of an ...
3D Secure’s Next Act: From Checkout Friction to Trust Orchestration
3D Secure was developed to help e-commerce merchants guard against fraud by authenticating cardholders at checkout. But merchants balance fraud losses, liability shifts, checkout c...
Every Merchant Needs a Chief Payments Officer
Payments are no longer just a cost center for merchants; they’re a strategic lever for growth. As responsibilities fragment across finance, IT, and operations, hidden costs and mis...
Make informed decisions in a digital financial world