Suzanne Sando
Lead Analyst, Fraud Management
Suzanne is a Lead Analyst in Javelin's Fraud Management practice. She tracks trends, risks, and delivers practical recommendations for fraud protection. Her specific areas of interest are government cybersecurity, behavioral sciences and fraud, and consumer empowerment and education against fraud.
Before joining Javelin, Suzanne was a software engineer at US Bank, where she created complex and large-scale designs for credit card account and payment processing systems. Suzanne holds a bachelor’s degree in broadcasting and electronic communication from Marquette University in Milwaukee, Wis.
Latest Insights
2026 Identity Fraud Study: The Illusion of Progress
The Javelin Strategy & Research 2026 Identity Fraud Study provides a comprehensive analysis of fraud trends amid a changing landscape for technology and payments. Its goal is to in...
2026 Fraud Management Trends
Criminals are increasing pressure on consumers through a variety of methods. In 2026 and beyond, phantom hacker scams, AI agents, and money mules all pose growing threats to the li...
Deepfake Accountability: Overcoming Hurdles to Effective Legislation
Deepfakes are not new to the financial services industry, nor are they a new threat to consumers. But artificial intelligence has contributed to the rapid increase in deepfake-rela...
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