Making Digital Account Opening Simpler, Safer, and Seamless
- Date:September 15, 2015
- Author(s):
- Mark Schwanhausser
- Research Topic(s):
- Mobile & Online Banking
- Digital Strategy & Experience
- Digital Banking
- PAID CONTENT
Overview
Bankers who foresee a day when consumers will routinely seek to open checking, loan, and investment accounts in digital channels should rethink their timing. That day is already here, and this irreversible shift is shaping not only the “branch of the future” but also branch-centric banking.
The inescapable truth is that consumers demand omnichannel options and coordination that enables them to open any type of account wherever they choose: in branches, through call centers, online, and increasingly on mobile devices. But what consumers view as a simple choice is far from simple to deliver. Building better digital account opening presents multiple challenges for financial institutions.
This whitepaper, sponsored by ID Analytics, explores the fundamental and irreversible shift to digital account opening, and the challenges facing financial institutions seeking to fulfill consumer expectations for a process that is fast, simple, integrated, and secure. The whitepaper was independently produced by JAVELIN.
Sponsored by:
Learn More About This Report & Javelin
Related content
Youth Banking That’s Built for Parents
The industry is missing the mark with youth banking. Rather than standard free kid-size accounts, what parents really want is a youth program that provides a logical, incremental p...
Generation Z: Building Mobile Banking for a Generation in Transition
For Gen Z, primary FI relationships are more up for grabs than they were in 2022. These young, mobile-first consumers are showing signs of turning away from huge banks, are at high...
2024 Online Banking Scorecard
With consumers increasingly demanding a 1-2 combination of simplicity and safety, U.S. Bank won Best in Class status in the online banking edition of Javelin Strategy & Research’s ...
Make informed decisions in a digital financial world