Making Digital Account Opening Simpler, Safer, and Seamless
- Date:September 15, 2015
- Author(s):
- Mark Schwanhausser
- Research Topic(s):
- Mobile & Online Banking
- Digital Strategy & Experience
- Digital Banking
- PAID CONTENT
Overview
Bankers who foresee a day when consumers will routinely seek to open checking, loan, and investment accounts in digital channels should rethink their timing. That day is already here, and this irreversible shift is shaping not only the “branch of the future” but also branch-centric banking.
The inescapable truth is that consumers demand omnichannel options and coordination that enables them to open any type of account wherever they choose: in branches, through call centers, online, and increasingly on mobile devices. But what consumers view as a simple choice is far from simple to deliver. Building better digital account opening presents multiple challenges for financial institutions.
This whitepaper, sponsored by ID Analytics, explores the fundamental and irreversible shift to digital account opening, and the challenges facing financial institutions seeking to fulfill consumer expectations for a process that is fast, simple, integrated, and secure. The whitepaper was independently produced by JAVELIN.
Sponsored by:
Learn More About This Report & Javelin
Related content
2024 Online Banking Scorecard
With consumers increasingly demanding a 1-2 combination of simplicity and safety, U.S. Bank won Best in Class status in the online banking edition of Javelin Strategy & Research’s ...
2024 Mobile Banking Scorecard
Javelin Strategy & Research’s 18th annual Mobile Banking Scorecard looks at what’s new, what’s interesting, and what’s baffling with the mobile banking apps of 20 of the largest U....
Sunsetting Secure Messaging? Get These 5 Things Right First
Secure messaging is at a pivotal point as banks and credit unions make the switch to chatbots and live chat. Because customers are accustomed to secure messaging but expect instant...
Make informed decisions in a digital financial world