Charting A Course to Better Mobile Banking
- Date:June 18, 2018
- Author(s):
- Emmett Higdon
- Report Details: 29 pages, 7 graphics
- Research Topic(s):
- Mobile & Online Banking
- Digital Banking
- PAID CONTENT
Overview
- How satisfied are consumers overall with mobile banking functionality?
- Where will the mobile banking experience change the most in 2018?
- Which new features have emerged as mobile banking “must-haves”?
- What high-value features are still missing from many apps?
Companies Mentioned: Bank of America, Chase, Credit Karma,Facebook, USAA, Wells Fargo, Zelle
Methodology
Consumer data in this report is based primarily on information collected in a panel of 10,768 consumers in an online survey conducted in May 2017. The margin of sampling error is ± 0.94% at the 95% confidence level.
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