Consumer Use of AI Tools at Home and in the Workplace

Across generations, people are increasingly turning to Generative AI tools for both everyday tasks and work-related needs, with a few platforms emerging as clear leaders. While overall adoption is widespread, the ways individuals engage with AI vary meaningfully by generation. Younger users tend to explore a broader mix of tools and integrate AI more fully into activities like purchases, whereas older groups gravitate toward familiar options and use AI more selectively.

Companies Mentioned:

ChatGPT, Copilot, Claude, Perplexity