Where Are the Digital IDs? Three Questions You Must Ask

Understanding the progression of digital ID and its impact on consumer adoption of digital wallets requires exploration of three questions: One, where are digital IDs available? Two, where are they accepted? Finally, are consumers interested? Taken together, the answers to these questions provide a coherent view of where, when, and how digital ID is affecting the payment behaviors of those who have yet to adopt digital wallets. 

This Javelin Strategy & Research report articulates this three-pronged model for evaluating the progress of digital ID in the context of its potential impact on digital wallet adoption. Evidence suggests that consumers are primed to try, that states are proceeding unevenly toward issuance of digital ID, and that business are either unable to make that move or only slowly progressing. The past few years have been marked by announcements, false starts, and slow progress, but the snowball seems to be rolling downhill.

Key questions discussed in this report: 

• What are the driving factors in the adoption of digital ID? 
• What is happening at the state level in making digital ID available? 
• What is the business opportunity for payments companies?

Companies Mentioned: 

Apple, CashApp, EWS, Envoc, GET Group NA, Google, IDEMIA, PayPal, Paze, Samsung, Venmo