Third-Party Delivery Firms Form Necessary but Uneasy Alliances with Merchants
- Date:January 28, 2021
- Author(s):
- Raymond Pucci
- Research Topic(s):
- Merchant
- PAID CONTENT
Overview
Home delivery of groceries and restaurant food is now a way of life for most U.S. households. During 2020, COVID-19 drove online ordering and doorstep delivery. Grocers in particular had more online volume than they could handle. For restaurants deprived of indoor dining, takeout and delivery became a lifeline. Third-party delivery companies provided the scale and capacity needed to manage the spike in delivery orders. Entering 2021, online ordering and fulfillment will remain a key sector of the retail e-commerce channel.
Book a Meeting with the Author
Related content
2026 Merchant Payments Trends
As payment technology advances and offers greater options and flexibility for consumers, merchants are put in the position of prioritizing how to manage payment acceptance, what pl...
Visa’s Commercial Enhanced Data Program: What You and Your Merchants Need to Know
Level II and III data have long been a source of price relief for merchants that accept corporate, commercial, and purchasing cards. However, much of that price relief has been off...
Unattended Checkout: Where Do We Go From Here?
Unattended checkout isn’t dying, not by a long shot, but it’s in a period of transition. Although consumers like it, merchants need it, and payment trends favor it, some major merc...
Make informed decisions in a digital financial world