2020 Outlook: Credit

Happy days are here again as U.S. credit card issuers reverse the downward trend in their profitability as the next decade begins.

Low unemployment helped control credit loss expenses and increased credit card interest spreads improved revenue in 2019. Expect both factors to have a positive impact on the credit card industry in 2020. This Mercator Advisory Group outlook on credit cards for 2020 identifies 12 trends that will influence U.S. issuers’ revenue, risk, the market, and product growth.