2018 Mobile P2P App Scorecard: Creating a Foundational Block of a Multiproduct Consumer Relationship
- Date:April 25, 2018
- Author(s):
- Michael Moeser
- Rachel Huber
- Report Details: 30 pages, 12 graphics
- Research Topic(s):
- Tech & Infrastructure
- PAID CONTENT
Overview
- Which is the best independent (not from a bank) mobile P2P app?
- Which mobile P2P app offers the best money movement functionality?
- Which features have emerged as “must-haves” for mobile P2P apps?
- What critical gaps remain in baseline P2P money movement functionality?
- How important is the ability to “find” contacts to send money to?
- Do most apps provide 24/7 phone or email support?
Companies Mentioned: Apple/Siri, Facebook, Early Warning Services/Zelle, FIS/People Pay, Fiserv/Popmoney, Google, Mastercard, MoneyGram, PayPal/Venmo, Snap, Square, Visa, Western Union
Methodology
- Ease of Use
- Money Movement
- Account Opening
- Customer Service
- People & Social
- Security Empowerment
- Facebook Messenger
- Google Pay Send
- MoneyGram
- PayPal
- Popmoney (separate from the mobile banking app integration)
- Snapcash
- Square Cash
- Venmo
- Western Union
- Zelle (separate from the mobile banking app integration)
Learn More About This Report & Javelin
Related content
Surveying the Payments Consultants: The Services Overview
The next wave of payment modernization is rolling in. Technology has emerged to power more advanced payment solutions, including real-time payments rails and open banking. It follo...
FedNow and Technology Vendors: Setting the Foundation for Future Payments
This Javelin Strategy & Research report looks at the Federal Reserve's FedNow service, but from the perspective of choosing the right technology vendor. FedNow offers a foundation ...
Coexisting in Payments: How Middleware Forges Alliances Among Smaller FIs, Core Providers, and Fintechs
Small and medium-sized banks, short on the resources to rebuild their infrastructure and long frustrated by the slow pace of innovation by some core banking service providers, are ...
Make informed decisions in a digital financial world