As scams surge in volume and complexity, financial institutions are grappling with a critical challenge: ‘scambiguity’—the lack of clarity in how scams are defined, tracked, and tackled. 

In this BioCatch-hosted webinar, Suzanne Sando, Senior Fraud Analyst at Javelin Strategy & Research, and Kevin Purkiss, former Vice President of Fraud Management at Royal Bank of Canada, will break down the true scale of the scam problem and share expert insights on where banks are falling behind—and how they can catch up. 

What you’ll learn from attending: 

  • The four dominant scam types—and which demographics scammers are targeting
  • Why “scambiguity” is holding financial institutions back, and what some global leaders are doing differently
  • Where scam reporting, prevention, and technology investment must go next