Financial institutions are facing rising incidents of account-based fraud. The steep acceleration of identity fraud and criminals’ ability to extract excessive amounts of personally identifiable information (PII) using sophisticated techniques and social engineering have weaponized information in the digital channel. The expenses associated with these schemes are shouldered to varying degrees by consumers and their financial service providers. Additional complications are also born out of the ever-present need to adhere to compliance and due-diligence requirements without compromising the client experience. Despite numerous challenges, technology and improved business processes are still the essential ingredients required for protecting the digital channel and beyond.