Voice-Activated Conversational Interfaces: A Viable New Banking Channel
- Date:October 02, 2017
- Author(s):
- Joseph Walent
- Research Topic(s):
- Emerging
- PAID CONTENT
Overview
Customers soon may prefer to talk to banks’ conversational platforms for inquiries and transactions.
Use of voice-activated conversational interfaces has already reached critical mass, and early adopters are already doing financial transactions by voice.
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