Overview
Home delivery of groceries and restaurant food is now a way of life for most U.S. households. During 2020, COVID-19 drove online ordering and doorstep delivery. Grocers in particular had more online volume than they could handle. For restaurants deprived of indoor dining, takeout and delivery became a lifeline. Third-party delivery companies provided the scale and capacity needed to manage the spike in delivery orders. Entering 2021, online ordering and fulfillment will remain a key sector of the retail e-commerce channel.
Interested In This Report
Related content
Where Will the FIS Spin-Off Leave Worldpay?
Financial technology company FIS brought in merchant acquiring titan Worldpay in 2019 for $43 billion, including nearly $8 billion in debt. That move came during a spree of megadea...
Gen Z is Reaching Adulthood and Merchant Service Providers Need a Plan
Gen Z, defined as those born in 1997 or after, must be a top priority for all merchants and their service providers. Merchants need to build relationships with Gen Zers now in orde...
Merchant Service Providers’ Most Important Work Starts After the Holidays
The 2022 holiday sales season looks to be a strong one for merchants, but they’ll need help from service providers to survive and thrive into 2023 and beyond.
Make informed decisions in a digital financial world