The Future of Authentication: Acceptance of Voice Biometrics
- Date:March 09, 2022
- Author(s):
- Suzanne Sando
- Report Details: 12 pages, 3 graphics
- Research Topic(s):
- Fraud & Security
- Fraud Management
- PAID CONTENT
Overview
Voice authentication is a proven and secure method of authentication that strengthens consumer protections against identity fraud. More than half of U.S. consumers recognize the efficacy of voice authentication, but adoption among financial services remains too low, particularly in relation to more antiquated authentication methods, such as static passwords. Consumers are participating in mobile banking at higher rates and taking an interest in their own account and identity security. Financial institutions must narrow the gap between the high number of consumers who say they want more security features and the lagging adoption rates in the market.
Key questions discussed in the report:
- How has consumer acceptance and adoption of voice authentication evolved over the past year?
- How can financial institutions bridge the gap between consumers’ desires for stronger security features and the slow rate of adoption within the market?
- Should financial institutions present voice biometrics/verification as an authentication option or make it a requirement?
Learn More About This Report & Javelin
Related content
Employees: The Weakest Link, Even for Security Powerhouses
No company is immune from insider attacks. Employees are the weakest link in the prevention of cybersecurity attacks and are actually the cause of many major cybersecurity incident...
Ticketmaster Breach Inflates Complexity With Identity Fraud
At a time when account takeover and other identity fraud types are causing significant issues for consumers, the last thing consumers want to hear is that their information was sto...
CrowdStrike Failure Reveals Thin Line Between Cyberattack and ‘Incident’
Called the largest IT outage in history, the defective content update pushed out by cybersecurity firm CrowdStrike on July 19 affected 8.5 million Windows-based devices worldwide, ...
Make informed decisions in a digital financial world