The Digital-Human Divide: Optimizing the Investor Journey
- Date:June 08, 2022
- Author(s):
- Greg O'Gara
- Report Details: 23 pages, 6 graphics
- Research Topic(s):
- Wealth Management
- Digital Wealth
- PAID CONTENT
Overview
Investors are bombarded daily with technology designed to drive engagement. This engagement, whether on social media, through texting, with games, or on cell phone calls from the car, reinforces demand for both access and control.
Banks have been a fertile testing ground for cash management applications feeding the client’s need for a sense of control over their bank account (e.g., budgeting, transactions, money movement). In contrast, wealth managers have focused on longer-term views through financial planning and account aggregation.
Digital day-to-day financial management is what brings investors forward into long-term financial well-being. But there needs to be a plan, typically delivered with the help of a professional. This hybrid approach is both implicitly and explicitly sought by investors, except where business silos and legacy architecture block the path.
Key questions discussed in this report:
- What is the state of investor advice and financial planning and delivery across wealth manager, bank, insurance, and retirement plan providers?
- Are investors that use wealth managers doing financial planning on their own?
- What providers excel in supporting the investor journey from savings to wealth?
Companies Mentioned:
Acorns, Ally, Bank of America, Betterment, BMO, CANNEX, Charles Schwab, Chime, Credit Karma, Edelman Financial Engines, Edward Jones, Empower, Envestnet MoneyGuide, Fidelity Investments, Goldman Sachs, Great-West Empower, Halo, HealthView, Services, IncomeConductor, J.P. Morgan Chase, M&T Bank, M1 Finance, MaxFi, Merrill Lynch, NextCapital, Personal Capital, Pylon, Q2 Helix, Raymond James, Royal Bank of Canada, Salesforce, Savology, SigFig, SoFi, U.S. Bank, Vanguard, Wells Fargo
Learn More About This Report & Javelin
Related content
Art Meets Fintech: Curating the Future of Wealth Management
The world of art collecting and investment, once the province of ultra-high-net-worth investors, is being made more accessible by a range of fintechs offering a variety of ownershi...
T+1: Balancing Efficiency, Risk, and Global Coordination
As the United States implements a T+1 settlement cycle in securities transactions, the country is poised to achieve a significant milestone. Successful preparation for the cycle, w...
Financial Planning Platforms Get Savvy
Pressure is mounting for tech vendors that cater to registered investment advisors to grow market share while the pool of financial advisors remains relatively static. In tandem, t...
Make informed decisions in a digital financial world