Coronavirus Refi Boom Exposes Gaps in Mortgage Automation
- Date:March 18, 2020
- Author(s):
- Austin Kilgore
- Report Details: 4 pages, 1 graphics
- Research Topic(s):
- Digital Lending
- PAID CONTENT
Overview
Mortgage rates at all-time lows, but the industry’s lack of back-office automation and overreliance on human labor means lenders are leaving money on the table because they’re unable to fully capitalize on the refi boom that’s emerged during the COVID-19 pandemic. This Impact Note explores the unique challenges facing lenders and offers recommendations for navigating these extraordinary circumstances.
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