Consumer Payment Choice: Understanding Debit Card User Preferences

Understanding and Acting upon Consumers’ Preferences for Debit Cards

Debit cards have many advantages over other payment types. Particularly for younger, lower-income individuals, debit is a great choice for managing costs, managing risk, and the need for convenience. Compared to credit, debit has no risk of debt, no risk of a negative credit score impact, no annual fee, and no interest charges.

Mercator Advisory Group’s most recent report, Consumer Payment Choice: Understanding Debit Card User Preferences, pulls from a wealth of primary data to form an overview of the typical user. Looking at consumers who indicate a preference for debit transactions, the report reveals key demographic traits of those most likely to rely on their cards.

The report then goes on to explore the many use cases, providing insights into the consumer segments most likely to use debit in particular circumstances. Embedded within this analysis are recommendations for debit card issuers and processors intended to support customer engagement and debit utilization.

“85% of U.S. adults have a debit card, spanning across all age groups, income brackets, and education levels. However, differences appear when preference for debit payments is considered. It is critical for issuers and processors to have a solid understanding of who prefers to use debit cards and under which circumstances in order to better target marketing and rewards initiatives most effectively,” stated the author of the report, Laura Handly, senior analyst at Mercator Advisory Group.

This report is 22 pages long and contains 18 exhibits