Mercator Advisory Group’s most recent report covers the market for personal banking, debit, and credit cards in the U.S. The report looks at consumers’ preferred way to use credit, P2P payments, mobile/security, and more.

This report is based on Mercator Advisory Group’s North American PaymentsInsights series annual survey. A web-based survey was fielded in 2022, using a US online consumer research panel of adults aged 18 and older. The survey of 3,010 US adults focused on trends in payments, prepaid/gift, credit, and debit card verticals, highlighting key consumer behaviors, perceptions, and attitudes.

The panel of 3,010 respondents supports a sampling error of +/– 1.8% at the 95% confidence level for questions asked of all respondents, as well as at many sub- segment levels designed to approximate a random sample.

The online questionnaire used for this study was developed by Mercator Advisory Group in consultation with our clients, which represent a range of payments industry stakeholders.