2021 Outlook: Emerging Technologies

Faster adoption of API’s, PaaS, Cloud, and other emerging technologies is driven by the shift in consumer behavior and by investments and acquisitions of fintechs.

The pandemic has shifted consumer behavior, and as a result operations of financial institutions must also shift. Processors, networks, and financial institutions are making decisions to either add more online oriented technology partners for key functions or to fully embrace the cloud. These decisions may slow the adoption of technologies that are not central to this dilemma.