2025 Small Business PaymentsInsights: U.S.: Exhibit

This report is based on Javelin Strategy’s North American PaymentsInsights series’ annual survey. A web-based survey was fielded between October 13 – 29, 2025, using a U.S. online consumer research panel of adults aged 18 and older. The survey of 1,212 U.S. adults focused on small businesses with 2024 annual revenue between $100K and $10 million. 

Highlights of the exhibit report include: 

• Managing Cash Flow
• Looking to the Future
• Business Operations
• Choosing a Financial Institution (Bank)
• Business Credit
• Deposit and Loan Services
• Installment Loans
• Accounts Payable/Receivable
• Payroll Services
• Short-Term Financing
• Card Processing
• Cash Use
• Contactless Payments
• Cryptocurrency
• Fraud
• Exploring AI Tool Usage