Voice-Activated Conversational Interfaces: A Viable New Banking Channel
- Date:October 02, 2017
- Author(s):
- Joseph Walent
- Research Topic(s):
- Emerging
- PAID CONTENT
Overview
Customers soon may prefer to talk to banks’ conversational platforms for inquiries and transactions.
Use of voice-activated conversational interfaces has already reached critical mass, and early adopters are already doing financial transactions by voice.
Book a Meeting with the Author
Related content
Post-Quantum Computing Demands Present-Day Attention
Quantum computing is approaching an inflection point that leaders can’t afford to ignore—not because it’s ready to replace today’s systems, but because it’s already reshaping risk,...
From the Lab to the Lead: Analyzing Successful Changes in Innovation
Enterprise innovation has moved beyond labs, demos, and culture theater into a disciplined, business-anchored capability. Based on interviews with innovation leaders across payment...
Building the Bridge to Payments: 3 Investment Trends for 2026 and Beyond
Investment in fintechs’ payment technology in 2026 is being shaped by a strong shift toward “bridging technologies” that connect legacy systems with emerging capabilities. Investor...
Make informed decisions in a digital financial world