Jordan Hirschfield
Director, Prepaid
Jordan is the Director of Prepaid Advisory Services. Jordan has spent more than 20 years drawing actionable insights from research ranging a variety of topics including customer behavior dynamics, products such as payroll, logistics, and hospitality, and competitive market assessments.
Jordan has spent more than 20 years developing and implementing extensive customer research, insights and analytics programs for organizations ranging from start-ups to Fortune 500 companies in a variety of industries. Prior to joining Javelin, he worked as Director of Customer Insights at GSMA, where he was responsible for all aspects of market research, competitive intelligence and driving voice of customer throughout GSMA’s global event portfolio. Jordan also worked in research and analysis functions at ADP and UPS and was an Associate Producer of financial news programs at CNN.
Jordan has B.A. in Journalism from the University of Wisconsin and an MBA from Georgia State University.
Latest Insights
Speed Matters in Gift Card Redemption: Snapshots from Javelin’s 2026 Prepaid Consumer Sentiment Survey
Why do some prepaid gift cards drive faster spending, stronger engagement, and more future purchases than others? This report shows how redemption speed shapes behaviors across gif...
How Each Retail Category Influences Consumer Payment Preferences
Consumers don’t rely on a single payment method across the many types of retailers they frequent. How they pay depends on where and how they shop. This report highlights how credit...
Expanding the Use of Commercial Prepaid Cards: Here Are the Gaps in a Growing Market
Prepaid cards are quietly emerging as a powerful tool in commercial payments, extending far beyond their traditional role. As businesses seek tighter spending controls, reduced fra...
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