Trust, Technology, and the U.S. Consumer
- Date:March 20, 2015
- Author(s):
- Mary Monahan
- Report Details: 5 pages, 1 graphics
- PAID CONTENT
Overview
During the current technology cycle, consumer trust in the Gang of Five — Amazon, Apple, Google, PayPal, and Facebook — continues to rise- while trust in banks and payment networks is decreasing. This report explains how financial institutions can reverse this trend and regain the lost trust of their customers
Methodology
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