Ian Benton

Senior Analyst, Digital Banking

Ian Benton focuses on how financial institutions can build digital experiences that are integral to the success of their small business clients. Ian takes a data-driven approach to addressing key challenges facing the industry, including the threat and opportunity from fintechs, embedded finance, the development of faster payments, building services for freelancers and entrepreneurs, and the role of digital tools such as invoicing, cash-flow analysis, and bill pay in building daily engagement among business owners. Leading banks, credit unions, and financial technology providers have tapped Ian’s strategic insights through advisory services, custom reports, and webinar presentations.

Ian holds a Bachelor of Arts degree in History and English from the University of California, Davis, and a Master of Arts degree in International Policy from Middlebury Institute of International Studies at Monterey, California.

Latest Insights

October, 2024
Javelin Report
Identifying ‘Killer Use Cases’ in Small-Business Instant Payments

Instant payments are proliferating, and business bankers are searching for a set of “killer use cases” to drive widespread adoption. Many businesses are experimenting with instant ...

August, 2024
Javelin Report
Credit Unions in Business Banking Part 2: The Path to Digital Maturity

Credit unions setting their sights on small-business banking face many obstacles, including the need to upgrade digital banking to serve the money management and financial health n...

August, 2024
Javelin Report
Credit Unions in Business Banking Part 1: An Industry Eyes Opportunities to Grow

Credit unions stand at a crossroads in business banking. As their consumer membership base gradually erodes, many are turning to business services as a lifeline for growth. But can...

Events

May 10, 2021 | 08:00 AM to 08:45 AM (PST)
Always one of the most popular sessions at Finovate. 3 leading fintech analysts take the stage for 7...

Want to get in touch with us