Recognize Excellence in the Marketplace!
In creating our award programs — our idea was simple:
In the course of our ongoing market research, we find certain firms that rise to the top — recognizing these firms for their exceptional quality of product or client experience, ability to meet customer demand, or overall excellence. Javelin has the following Award Programs:
Javelin’s annual Mobile Banking Leader award analyzes the mobile banking offerings of the top U.S. retail financial institutions by gross annual deposit size. Critical areas explored were: functionality, accessibility, app ratings, and alerts.
Javelin’s Mobile Banking Vendor awards provide a highly detailed, competitive analysis and ranking of 11 leading mobile banking providers. The study evaluates vendors’ solutions — standard and customized — in four main categories: security, platform, features, and emerging capabilities. The results of this study can be used as a strategic guideline for financial institutions developing their mobile strategy or selecting a vendor, or for vendors to provide evidence to build a mobile banking justification for customers.
The Javelin Online Banking Leaders are those financial institutions that have distinguished themselves from the pack by providing an outstanding online banking experience. The award benchmarks the 30 largest retail financial institutions on more than 200 features in three categories: Financial Management, Money Movement, and Customer-First Banking.
Javelin’s Consumer Identity Safety Leader evaluates two categories of financial institutions to mitigate identity fraud for their customers. The consumer-facing security features of each institution is cored according to Javelin’s Protection, Detection, and Resolution® Model. The criteria and scoring system are updated to reflect top industry standards and emerging fraud trends. The Credit Card Issuers and Financial Institution Leaders are published in alternating years.
Javelin has evaluated the identity protection services industry annually to analyze vendor performance, consumers’ and resellers’ needs, and the best strategies for bringing the two together. This $3.2 billion market is changing significantly: The pace of consolidation is slowing, an increase in data breaches is leading to more fraud, and consumers are oversharing their personal information in social media. The Javelin Identity Protection Leader award highlights vendors that can deliver optimal solutions to meet current fraudster strategies.
We encourage winners to use their designation on publicly released information in their internal and external marketing communications in support of their efforts to win new business or increase business with existing clients. Download an overview of our usage guidelines: Javelin Awards Guidelines